TERMS & CONDITIONS

TERMS AND CONDITIONS

Due to the use of our products for personal hygiene purposes we do not accept any return of merchandise. If you wish to cancel your order and it is already being delivered, we will not be able to offer you a refund.

However, if you have any problems, questions or concerns with your order, contact us within 10 days of receiving it.

 

Please mention your order number as well as a brief description of the problem (error or missing item in your order).

 

If we assess that we have made a mistake, we will contact you for details on returns, exchanges & refunds. I n the following, we will provide you the proper form. We care about your satisfaction.

BECOME DEPOSITARY

You love our products and you want to share them in your community, become a dealer! So you can add color and scent pleasures to your business.

FOR MORE INFORMATION, CONTACT US BY EMAIL:
info@savonneriebonbain.ca

If you would like a large order for an event such as a fundraising campaign, for a graduation or any other event, also contact us by email.

PRIVACY POLICY & PERSONAL INFORMATION PROTECTION

MODEL PRIVACY POLICY

INTRODUCTION


Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

We collect the following information:

  • Last name

  • First name

  • Address

  • Postal code

  • email address

  • Telephone / fax number

  • Credit Card Number

  • Gender / Sex

  • Age / Date of birth

 

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the next section, cookies and / or logs to collect information about you.

FORMS AND INTERACTIVITY

Your personal information is collected through a form, namely:

  • Website registration form

  • Order form

We use the information thus collected for the following purposes:

  • Order tracking

  • Information / Promotional offers

Your information is also collected through the interactivity that can be established between you and our website, as follows:

We use the information thus collected for the following purposes:

  • Comments

  • Information or for promotional offers

 

RIGHT OF OBJECTION AND WITHDRAWAL

We are committed to offering you the right to oppose and withdraw your personal information. The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, you can:


Postal code: 54 rue des Iris, Rouyn-Noranda J9Y 1T6
Email: info@savonneriebonbain.ca
Phone: 819-768-2122
Section of the website: https://savonneriebonbain.ca/

 

PERMISSION TO ACCESS

We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify, or even delete information concerning them.

The exercise of this right will be done:


Postal code: 54 rue des Iris, Rouyn-Noranda J9Y 1T6
Email: info@savonneriebonbain.ca
Phone: 819-768-2122
Section of the website: https://savonneriebonbain.ca/

 

SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

  • Access management - authorized person

  • Access management - data subject

  • Computer backup

  • Login password

 

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

 

LABEL

Our commitments regarding the protection of personal information meet the requirements of the following program:

  • The UserTrust Network

 

LEGISLATION

We undertake to respect the legislative provisions set out in: Civil Code of Quebec.

PAYMENT METHODS

We accept Paypal payments and credit cards. Contact us if you want to make an arrangement for another payment method.